Benjamin Moore Vancouver – Privacy Policy

Updated December 1, 2020

1.    General

a.    What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, phone number, address, and email address.  This information helps us facilitate the current purchase transaction and any future transactions you may do with us. In addition, with your permission, we may also send you emails about our store, new products, and other business updates.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

2.    Consent

a.    How do we get your consent?

When we ask you to provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

b.    How do you withdraw your consent?

If you change your mind after you opt-in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information, at anytime, by contacting us at hello@benjaminmoorevan.com or mailing us at:

Benjamin Moore Vancouver
600-688 West Hastings Street, Vancouver, BC, V6B 1P1

3.    Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

4.    Third-Party Services

a.    How do third-party providers use your information?

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  For example, our website uses Google Analytics to help us learn about online store visits and the pages being viewed.

b.    Are there other privacy policies that you may be subject to?

Certain third-party providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, it is important to note that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.  For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

5.    Links

a.    What happens when you click a link and are redirected from our website?

Once you leave our online store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

6.    Security

a.    How do we protect your information?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  Our information technology service providers are best in class and we are continuously up to date on potential threats, malware, viruses, and other nefarious activities that may compromise the personal information you have provided to us.

b.    What methods of security do we employ to protect your information?

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

7.    Age of Consent

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

8.    Changes or updates to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so we encourage you to review it frequently. Changes and clarifications will take effect immediately upon their posting on this website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our online store, any of our physical stores, or company as a whole is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

9.    Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, to register a complaint with us about the use of your personal information, or to inquire about more information on how we use your personal information, we welcome you to contact us at hello@benjaminmoorevan.com or mailing us at:

Benjamin Moore Vancouver
600-688 West Hastings Street, Vancouver, BC, V6B 1P1